iesweb.com
Quick * Easy * Versatile
Serving Since 1994
Sales: Maintenance Plan
A Budget-Friendly Upgrade & Support Plan
IES offers a purchasing plan for budgeting purposes. A Maintenance Plan allows you to pay annually for your software in a budget-friendly way for the least disruptive method for staying current with annual IES software upgrades. The plan is designed to save you up to 50% on your IES product upgrades in the long run.
In addition you receive unlimited email support with the maintenance plan. Without maintenance you are limited to three (3) email support-dialogs per month.
Maintenance is optional for single-user licensing but is mandatory for network-concurrent licenses.
Maintenance is Not Required for Support
Please note that IES software patches (fixes) and limited technical support are free and do not require
How Maintenance Works
Basic Mechanics
- We automatically bill you annually for the Maintenance fee
- Pay your annual invoice with a check, or using our online order form
- You receive free, automatic upgrades as they are released!
Adding Maintenance Later?
- You must have "current" products to purchase a plan
- You pay any required upgrade fees to get "current" products
When Maintenance Expires:
- When your plan expires you may optionally renew it within 30 days of the expiration date, at then current IES renewal pricing.
- If you choose not to renew, you will still be able to use the product-version you have indefinitely, but you will no longer receive upgrades. Your support level drops back to normal. Renewing later may require a product upgrade.